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Privacy Policy

How we collect, use, and protect your personal information

Last Updated: December 25, 2025

Introduction

At AI-Viras ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered antivirus and system optimization software ("Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

We collect several types of information to provide and improve our Service:

Personal Information

When you register for an account, purchase our products, or contact our support team, we may collect:

  • Name and contact information (email address, phone number)
  • Billing and payment information (processed securely through third-party providers)
  • Account credentials and preferences
  • Communication records with our support team

Technical and Usage Information

To provide our security and optimization services, we collect:

  • Device information (operating system, hardware specifications)
  • Software and application inventory
  • Security threat detection data (anonymized and aggregated)
  • Performance metrics and optimization results
  • IP addresses and general location data
  • Service usage patterns and preferences

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our antivirus and optimization services
  • Threat Detection: To analyze potential security threats and protect your system
  • Performance Optimization: To identify optimization opportunities and enhance system performance
  • Customer Support: To respond to your inquiries and provide technical assistance
  • Product Development: To develop new features and improve existing functionality
  • Security Monitoring: To monitor for fraudulent activities and protect our services
  • Communication: To send important updates, security alerts, and service notifications
  • Legal Compliance: To comply with legal obligations and enforce our terms

Data Security

We implement comprehensive security measures to protect your information:

  • End-to-end encryption for all data transmission
  • Secure storage with industry-standard encryption protocols
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy
  • Incident response procedures for potential data breaches

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to implementing appropriate technical and organizational measures.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our Service (payment processors, hosting providers)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, property, or safety, or that of our users
  • Aggregated Data: Non-personally identifiable, aggregated data for research and analytics

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information under certain conditions
  • Restriction: Request restriction of processing your information
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal information
  • Opt-Out: Opt out of marketing communications at any time

To exercise these rights, please contact us at privacy@ai-viras.com. We will respond to your request within 30 days.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country, where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and other approved mechanisms.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Technical and usage data is typically retained for 24 months to improve our threat detection algorithms and service performance.

Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also provide additional notice via email or through our Service for significant changes. You are advised to review this Privacy Policy regularly for any changes.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

AI-Viras Privacy Team

Email: contact@ai-viras.com

Address: Houston, TX 77023, United States

Phone: +1 832 511 8632